Privacy Policy - Polymathe Solutions Informatiques®

This policy covers all activities of Polymathe Solutions Informatiques (Polymathe SI): the polymathe.net website, professional service engagements, and SaaS services published by Polymathe Solutions Informatiques (Polymathe SI) (Renkany, DictaVox, and any future services).

1. Data Controller

The data controller for personal data collected on this website and in connection with Polymathe Solutions Informatiques (Polymathe SI)'s services is:

JACAK Aurélien, sole trader
Trading as: Polymathe Solutions Informatiques (abbreviated Polymathe SI)
SIREN: 495 238 545
SIRET: 495 238 545 00059
Registered address: Bécherel (Ille-et-Vilaine), France
Email: contact@polymathe.net

2. Data We Collect

Polymathe Solutions Informatiques (Polymathe SI) may collect the following personal data:

Contact form: name, email address, and free-text message.
SaaS product subscriptions: first name, last name, email address, payment information (processed exclusively by Paddle — see Section 4), and billing address.
Technical data: IP address, browser type, pages visited, session duration (collected via web server logs).
Cookies: see Section 8.

3. Purposes and Legal Bases

Your data is processed for the following purposes:

Responding to contact requests — legal basis: legitimate interest (Article 6.1.f GDPR).
Performing SaaS subscription contracts (service access, invoicing, support) — legal basis: performance of a contract (Article 6.1.b GDPR).
Complying with legal obligations (invoice retention, tax obligations) — legal basis: legal obligation (Article 6.1.c GDPR).
Improving the website and services (technical log analysis) — legal basis: legitimate interest (Article 6.1.f GDPR).

4. Recipients and Sub-processors

Polymathe Solutions Informatiques (Polymathe SI) may share your data with the following third parties, strictly to the extent required to deliver the services:

Paddle.com Market Limited (15 Ingram Street, Glasgow G1 1HA, Scotland — company no. SC430841) — payment processor acting as Merchant of Record for Polymathe Solutions Informatiques (Polymathe SI)'s SaaS services (Renkany, DictaVox, and any future service distributed via Paddle). Paddle collects and processes payment and billing data in accordance with Paddle's own Privacy Policy.
pyannote SAS (SIREN 924 837 636 — 2 Allée de l'Autan, 31320 Auzeville-Tolosane, France) — sub-processor for the speaker diarization feature of DictaVox (speaker separation), engaged only on explicit user request. French company subject to GDPR. Audio data hosted on AWS servers in France, deleted within 48 hours. DPA (GDPR Article 28) in place. pyannote Privacy Policy.
Hostinger International Ltd — hosting provider, Lithuanian company (EU), servers located in France. Subject to GDPR. Hostinger Privacy Policy.

Your personal data is never sold to third parties.

5. International Data Transfers

Data is processed primarily within the European Union. In connection with payment processing by Paddle, transfers outside the EU may occur, governed by the European Commission's Standard Contractual Clauses pursuant to Article 46 of the GDPR.

6. Retention Periods

Contact data: 3 years from the last interaction.
Subscription and billing data: for the duration of the active subscription, then 10 years in accordance with accounting and tax obligations.
Technical data (logs): rolling 12 months.

7. Your Rights

Under the GDPR (Articles 15–22), you have the following rights regarding your personal data:

Right of access to your data.
Right of rectification of inaccurate or incomplete data.
Right to erasure ("right to be forgotten"), subject to legal retention obligations.
Right to data portability in a structured, machine-readable format.
Right to restriction of processing.
Right to object to processing based on legitimate interest.

To exercise these rights, contact us at: contact@polymathe.net. You may also lodge a complaint with the relevant supervisory authority (in France: CNIL; in your country of residence if different).

8. Cookies

The polymathe.net website uses only strictly necessary cookies for the proper functioning of the site (session management, navigation preferences). No advertising or third-party tracking cookies are placed without your consent.

9. Security

Polymathe Solutions Informatiques (Polymathe SI) implements appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure, including HTTPS connections, restricted access controls, and access logging.

10. Changes to This Policy

This policy may be updated at any time. The effective date shown at the top of this page is authoritative. We encourage you to review this policy periodically.

11. Contact

For any questions about the protection of your personal data: contact@polymathe.net